Clyde (Warranty Program)
Her Fashion Muse has teamed up with Clyde to offer top-tier product coverage. Coverage by Clyde is underwritten by A rated insurance carriers and comes with easy to understand terms, a simple claims process, and competitive pricing. By adding coverage to your purchase you can use our products knowing Clyde has your back.
Q: What happens when I purchase a protection plan?
A: After you purchase a protection plan, Clyde will send you an email (your declarations page) with a link to view your terms and conditions on Clyde's customer portal, hiclyde.com. There, you can read a summary of your plan and file a claim. You'll also have the option to create an account for easy access to your coverage details at any time.
Q: How do I file a claim?
A: If you've created an account on hiclyde.com, Clyde's customer portal, simply sign in and navigate to the product you need to file a claim for. You can also file a claim as a guest on hiclyde.com using the Plan ID included in the email you received from Clyde when you purchased your protection plan. Claims can also be submitted over the phone.
Q: Are contracts backed by an insurance company?
A: All Clyde contracts are backed by A-rated insurance partners. Clyde partners with a marketplace of insurers bringing you the highest quality coverage for the lowest price.
Q: What if I return my product?
A: If you return your product your contract will automatically be returned as well. Depending on when you return your item, you may receive a prorated amount for your contract depending on how much time the contract was in effect for.
Q: Where can I learn more?
A: You can learn more at joinclyde.com or hiclyde.com.