What is your refund/exchange policy?
At this time, we only accept returns or exchanges for
damaged/defective items. In the very rare case this happens,
please reach out to us as soon as possible, so we can
evaluate the issue and make it right.
For all inquiries please contact: info@herfashionmuse.com
How do I choose a payment plan?
No interest. No fees. No hassle. Buy what you love
today, and spread the cost over time in 4 equal
installments.
To select Afterpay, Klarna or Sezzle as your payment
method on the check out page you'll need to change
the payment method at the checkout - no need to
create an account. Just tap under payment type, and
then select either Klarna, Afterpay or Sezzle.
Can I cancel my order?
Yes! If you are within the 24 hour period please
contact us, and a customer support rep will be happy
to assist you. However, we can not process
cancellations after 24 hours. We try to start the
processing time as soon as possible to ensure you
receive your item quickly.
How do I take care of my new jewelry?
How you take care of an item can determine how
long it will last.
To read more about the quality of our jewelry please
visit here. We offer a range of price points with a
range of materials available.
